• SQ5
    SQ5

    The SUV for a new generation. Convincing without being persuasive. Sportive without being unreasonable. Efficient driving pleasure.

  • TT Roadster
    TT Roadster

    Rigid sportsmanship, high performance, emotional driving experience. This is how sports cars should be built. The Audi TT Roadster.

  • TTS Coupé
    TTS Coupé

    The Audi TTS Coupé is bursting with sports car genes. Dynamic driving even controlled - by the new quattro permanent all-wheel drive. The design is individualized by S-specific elements and instantly recognizable. The innovative technologies in the drive, as well as new control and display concepts - including the Audi virtual cockpit - characterize the Coupé.

  • TTS Roadster
    TTS Roadster

    Provide the Wind forehead: From the grille up to the diffuser radiates the TTS Roadster pure power. A new generation of innovative technologies convinces inside - including the Audi virtual cockpit. The design has been sharpened, the striking side lines represent character and timeless aesthetics. Experience the pure power of the TTS Roadster.

  • TT RS Coupé
    TT RS Coupé

    Provide the Wind forehead: From the grille up to the diffuser radiates the TTS Roadster pure power. A new generation of innovative technologies convinces inside - including the Audi virtual cockpit. The design has been sharpened, the striking side lines represent character and timeless aesthetics. Experience the pure power of the TTS Roadster.

  • TT RS Roadster
    TT RS Roadster

    Provide the Wind forehead: From the grille up to the diffuser radiates the TTS Roadster pure power. A new generation of innovative technologies convinces inside - including the Audi virtual cockpit. The design has been sharpened, the striking side lines represent character and timeless aesthetics. Experience the pure power of the TTS Roadster.

  • R8 Spyder
    R8 Spyder

    Limitless intensity: the new R8 Spyder V10 combines impressive performance, sporty elegance and the fascination of open-top driving.

  • RS 3 Sedan
    RS 3 Sedan

    Power that does not let you go. Brought onto the road with confidence by the standard quattro® permanent all-wheel drive. Thrilling performance. Unique look. Typical S

  • RS 4 Avant
  • RS 5 Coupé
    RS 5 Coupé

    The Gran Turismo among the RS models: the all-new Audi RS 5 Coupé.

    Performance intensified.

  • RS 6 Avant Performance
    RS 6 Avant Performance

    The Audi RS 6 Avant performance: built for drivers who want more. More power. More dynamics. More exclusivity. More adrenaline. Even more agile thanks to the reduced power-to-weight ratio. Even more powerful thanks to the overboost function. Even more control with Audi drive select. The vehicle’s character changes at a push of a button. And so does the performance. Deeply impressive values. With hardly any room for improvement.

  • TT RS Coupé
    TT RS Coupé

    Provide the Wind forehead: From the grille up to the diffuser radiates the TTS Roadster pure power. A new generation of innovative technologies convinces inside - including the Audi virtual cockpit. The design has been sharpened, the striking side lines represent character and timeless aesthetics. Experience the pure power of the TTS Roadster.

  • TT RS Roadster
    TT RS Roadster

    Provide the Wind forehead: From the grille up to the diffuser radiates the TTS Roadster pure power. A new generation of innovative technologies convinces inside - including the Audi virtual cockpit. The design has been sharpened, the striking side lines represent character and timeless aesthetics. Experience the pure power of the TTS Roadster.

Current Information for customers > Models > Audi Hong Kong

Current Information for customers

  • 1180x500_ADIV_P_10272_srgb.jpg
1180x500_ADIV_P_10272_srgb.jpg

Dear Sir/Madam,

You have no doubt already heard or read about the current discussion surrounding emissions from diesel engines in the media. The nitrogen oxide (NOx) levels determined during testing were called into question.

Some vehicles have been equipped with software that optimises the nitrogen oxide values during test bench operation. We are going to update this quickly and conveniently for our customers, including specific adaptation. For this purpose, we are providing technical measures which aim to meet the pollutant emission limits without influencing either performance, engine power or consumption.

You can rely on us doing all we can to make the process as straightforward as possible for the affected customers.

The solution

750x410_Werkstatt_Montage_A3.jpg
2.0 TDI (EA 189): Adaptation of the software

We have developed a software solution for the 2.0 TDI engine type EA 189. An Audi Service employee will update the vehicle software using a diagnosis computer. The software optimisation will improve engine control to ensure the emission limits are met. The adaptation to the vehicle will take approximately half an hour.

750x410_Werkstatt_Montage_A3.jpg
2.0 TDI (EA 189): Adaptation of the software

We have developed a software solution for the 2.0 TDI engine type EA 189. An Audi Service employee will update the vehicle software using a diagnosis computer. The software optimisation will improve engine control to ensure the emission limits are met. The adaptation to the vehicle will take approximately half an hour.

750x410_Audi_EA189_Hardware_Update.jpg
1.6 TDI (EA 189): Adaptation of hard- and software

For the 1.6 litre engine of the type EA 189 a flow transformer will be used in addition to a software solution. Its grid stabilises the flow upstream of the mass air flow meter, thus making a more precise measuring result possible. This way, the quantity of fuel injected is more precise and the combustion process optimised. This solution is being combined with a matching software optimisation and enhanced engine control to ensure the emission limits are met. The adaptation to the vehicle will take approximately 45 minutes.

The implementation: Free of charge and straightforward All vehicles affected will be recalled to dealerships successively to have the necessary technical solution implemented. We will contact the owners once scheduling for their vehicle has been finalised.

Further information

Please check whether your vehicle is affected. You can check here whether your Audi is affected by the recall campaign for diesel exhaust gas EA189 (23Q4) by entering the vehicle's 17-character chassis number (e.g. WAUZZZ4F7AN000420). If you have any further questions, please feel free to use the contact form or to contact customer support directly.
Other campaigns Here you can check whether your vehicle is affected by another campaign. Check chassis number
You can directly contact your Audi Partner. Open dealer search
Our customer care is available for your request Customer care
Lorem Ipsum
123456 Your Town

E-Mail
xxxx@audi.xx

Phone
12345 - Your number